"First off, you guys rock - I read about you in the Nov. 2005 issue of SYNC magazine, and I'm stoked you're out there." ~ tom

"Thank you oh so very much. I was in bed and all of a sudden, when i pressed "Shuffle Songs" on my 4th generation ipod nano, it froze. FROZE!?!?!?! I was extremely scared because i got it about less than a week ago. So i went downstairs, turned on my laptop, and google searched "my ipod froze" and thank god, your site came up. I followed the "Hold down Menu and Select button at the same time" AND IT WORKED!!! Thank you for saving my music... I was about to send it back and see if they would fix it! Thank god for your website!" ~ dmx_2_2pac

"Hey! I found you randomly in a Google search, and you helped me so much and eased a great deal of frustration. After waiting for quite some time on tech support, I was rather rudely told that since my warranty was up, they could no longer help me, nor could I in any way get help from them whatsoever, or else they would charge me a ludicrous fee for a 30 second conversation. Regardless, your site helped me fix my technical problem in literally 3 seconds, and I could not be more grateful! Thank you so much!" ~ S

"just wanted to say u guys are total legends my ipod freezes all the time, i thought i would have to buy a new one but thanks to u i dont!! nice 1!!" ~ jordan_dearlove

"Hi, just thanking you for your tutorial on how to restart frozen ipods (gah I hate it when mine does that!) I'd tried everything, but I finally figured out something that worked using this website. Just a tip though, I have a nano and you might want to specify that the 'select' button is actually the center of the click wheel. Maybe I'm just stupid, but I didn't see a select button so I just tried holding the menu button and play/stop button for the longest time. Anyways, I finally decided that it couldn't hurt to try the center of the click wheel, as that is how you choose your songs, just a note on behalf of the not so ipod savvy among us." ~ Unknown

"This is the most easy to understand and helpful - and FREE!!! web page I have ever seen. And no, this is not your mum speaking. I am 35 and hopeless with computers and all things computer actually. For some reason, I got an I-pod for Christmas. As much as I love it, it is like a baby, cute, sweet, I love to play with it, I take it everywhere I go, but what does it give me in return? A few hours of pleasure before it poops all over me.
I have had so many incidents of hands in the air, hair pulling, screaming to it "What are you trying to tell me", "Why are you not playing, it is your job after all" which would have led to many embarrassing trips to the I-pod shop, if it had not been for your website. It is terrific. You speak my language - with humour and patience!
I am so grateful, thank you!" ~ Melanie, in Australia!

"... thank you. So many sites are confusing when you get on, trying to find an answer and not wanting to send in a question if you know it had to have been asked before. You can spend hours hunting through the endless sites with no solution. Your site is incredibly user-friendly. It took me not even 5 minutes to find what my problem was with my ipod and how to fix it. Thank you for whoever has put this site together and to the people that maintain it. This is definitely a site I will be bookmarking and recommending to my friends and family. Thanks again." ~ bibishii_h

"Thanks, this site is a life saver i thought my iPod was broken!" ~ lazymart

"When these folks say "contact us and we will... " They really mean it! If you want to get the most out of your palm device, you simply must bookmark this site! This is the site where free really means free, good really means good, and "We'll get back with you" really means a response that comes back before you forget what you inquired about. Great site-- Great folks-- Lots of fun."

"Thank you, thank you, thank you. I was on the verge of a nervous breakdown but thanks to your web site I can go on with my life. I actually thought to myself while at the Apple store, what would happen if I leaped across the counter and choked the "genius"? I spent no less than 6 hours on the phone with an Apple Care product specialist and made three trips to my local Apple store. I can't believe that all I had to do was visit your web site for 30 seconds to resolve my problem." ~ adam_kleeman

" Yes! You have helped! For once, the first hit on "Google" wasn't something useless."

"YOU GUYS SAVED MY LIFE!!!!!!!! I was freaking out because i just got an ipod video and it FROZE! And i was was checking other web sites but they didn't have the right buttons for the ipod video. THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH! :)" ~ Leah H

"I am delighted with MethodShop Online (MSO). I received an email that MSO had mp3s of speeches from the 2004 Dem Convention. When I went there I found that Rev. Al Sharpton was not there. I told them I thought Al's omission was shameful, especially in light of the hack speeches that were presented. Why was Al left out? Intense negative pressure was exerted on Al from the center and the right and he was subsequently ignored by the press. Yet many of us on the democratic wing of the Democratic Party thought his was the best of all the speeches. Could he have been omitted because he's Black? Loud? Fiery? Too Street? Too Real? Was MethodShop succumbing to right wing bias? I took MethodShop to task. They responded that they had been given the mp3s by C-Span, and that C-Span, not MSO, left it out. I said that MSO was media too and had a responsibility. I found an mp3 of Al's speech on the web, which I sent them. To their credit they posted Al's speech almost as soon as they received it. For which I owe them a huge debt of gratitude and respect. Not your average media outlet! Thanks MSO!"

"this has got to be one of the best sites I've run across in ages!!!!! I've already passed it on to several friends and told them to investigate it in depth.... I have a feeling I'll be visiting MethodSHop every time I log on to the net.... do keep up the excellent work! p.s.; I'm from New Jersey!!!! "

"This site is great. It had all the info I was looking for to fix the constant problem that is my iPod.
Nice dancing bear!" ~ nic0880

"I just want to say thanks for the info about resetting my frozen ipod! Kick ass info and lowered my blood pressure about 20 points in the 10 seconds it took for the process to happen. I was getting ready to send it back to Apple, when I did a google and got directed right to your site. Thank You! Keep up the good work and very cool info. " ~ Harold

"Thank you, Thank you, Thank you. After three weeks of trying everything I could find, I finally found you. In an act of desperation, I tried your completely erase procedure which I don't really understand what I am doing. The important thing is it worked. I had an iPod 20GB that hung up on transferring DCIM files to my computer. I tried everything including a wasted call to Apple, because none of them even knew what a DCIM file is. All they could do is to tell me to send it back. The hang up was not repeatable except it occurred between 30 MB and 1.1 GB, with everything freezing just like the old Mac operating systems including the forced shutdown that has to damage disk drives. After your erase procedure, I just transferred 7+GB absolutely trouble free. I can't thank you enough." ~ Tom D

"I am ADDICTED to my iPod. Right before going for a run today, it froze. NOT GOOD. (It's ok, because I stole my wife's.) While restoring her music to hers, I searched google for "ipod problem" and came upon your page. It took me about 4 minutes to fix my iPod. You guys ROCK. I had tried holding pretty much every button, but I didn't try menu AND select together. Thank you for saving me from doing something drastic (like asking APPLE to fix it)." ~ tregan

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